FAQ

How long does it take for my order to be delivered?

Delivery times are 7-10 days depending on current order volume.

How long does it take to process my order?

Our processing time is 1-3 days depending on the current order volume.

What's my order status?

You can look up your order details and status using the Find My Order page. Here, you can add the order number, the email address used to place the order, and the shipping address's zip code.

Please make sure there are no additional spaces in the fields submitted. If you have trouble looking up your order, feel free to reach out to us via the Contact Us page!

What are your Customer Service hours and how do I get in touch? 

Our Customer Service hours of operation are Monday through Friday, 9 am to 5 pm CST.
We’re available here whenever you need assistance, as well as by chat on the desktop or laptop site during the above hours. If you miss us during operating hours, send us an e-mail–-you'll hear from us within two business days. Our team is more than happy to help you out!

The Constable Designs GuaranTee:

When you shop on Constable Designs, your purchase directly supports an independent artist. We think that’s very cool, and we want to make sure you are 100% happy - nah, thrilled - with your product once it arrives. If there is something wrong, we’ll make it right. It’s that simple.
Need to exchange for a different size? That’s free. Need to replace an item that arrived damaged? Also, free. Need help pre- or post-purchase? We got you. Our knowledgeable and friendly Support Team is available via email and chat to help make things right.
At Constable Designs, we set the bar extremely high for the quality of products and customer experience. If you aren’t happy with either, let us fix it. Reach out to us here and we’ll be happy to help.

Products purchased are covered under this guarantee for 30 days from the expected delivery date.